California Arts Council

State of California

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Operations Assistant

San Francisco, CA


frameline’s mission is to change the world through the power of queer film. As a media arts non-profit, frameline’s programs connect filmmakers and audiences in San Francisco and around the globe. frameline’s integrated programs provide critical funding for emerging LGBTQ filmmakers, reach hundreds of thousands with a collection of more than 250 films distributed nationally, and create an international stage for the world’s best queer media through the San Francisco International LGBTQ Film Festival and additional screenings and events.


frameline is seeking an energetic and independent Operations Assistant to assist the Festival Operations Manager with the successful operational and logistical execution of frameline42: The San Francisco International LGBTQ Film Festival (June 14 - 24, 2018). This position also works closely with the Technical Director, Print Traffic Coordinator, Volunteer Coordinator, and House Managers.

Reports to: Festival Operations Manager
Commitment: April 30 - June 13, flexible hours (with ability to work evenings) June 14 - June 25, Festival hours
June 26 - July 6, flexible hours (with ability to work evenings)
Compensation: $3000
Benefits: Excellent hands-on experience at a top-ranked LGBTQ media
arts organization, access to the best in LGBTQ films. Assistant will receive a frameline42: The San Francisco International LGBTQ Film Festival staff badge, 10 comp tickets for the Festival and Festival t-shirt.


  • Familiarity with event/film festival operations

  • Ability to develop creative solutions to operational challenges

  • Ability to adapt to changing priorities and respond to shifting needs

  • Effective communication, interpersonal and organizational skills

  • Ability to work independently as well as part of a team

  • Detail-oriented and attention to accuracy

  • Flexibility in scheduling and work hours

  • Responsive to unpredictable changes in workflow and hours

  • Ability to lift 30lbs

  • Fluency in PC & Mac-based applications including MS Office & FileMaker Pro

  • Valid driver’s license and clean driving record

  • Flexible, creative, and able to thrive in a fast-paced environment while maintaining a
  • positive attitude and sense of humor


  • Assist with coordination of Festival Operations at screening venues to ensure smooth operational flow

  • Attend House Manager/Volunteer Captain meeting in early June

  • Support Operations Manager on pre-festival projects such as badge creation, rental

    contracts and House Manager boxes

  • Coordinate distribution of Festival related equipment: radios, venue keys, parking passes,

    meter cards, badges, vouchers.

  • Assist Operations Manager with ticket outlet and venue load-in and load-outs

  • Assist with the distribution of Festival Publications at screening venues

  • Monitor and control inventory of Festival merchandise

  • Work closely with Box Office staff to resolve ticketing issues

  • Aid in creation of Festival tech sheets and day-by-day binders for all Festival staff • Update

    venue-specific day-by-day binders daily during Festival

  • Oversee creation, installation and projection of text voting slide show

  • Coordinate paper ballot counting and submit results to Director of Exhibition

  • Maintain close communication with Technical Director, Print Traffic team, Volunteer

    Coordinator and Captains, House Managers, venue staff and projectionists

  • Work closely with Technical Director and projectionists to ensure proper equipment

    installation, and testing, thus ensuring Festival’s high presentation quality

  • Maintain close communication with Technical Director and projectionists, overseeing

    operational, projection and technical troubleshooting as needed

  • Assist with daily festival operations and technical troubleshooting as needed

  • Other duties as identified and assigned by Operations Manager

  • Attend daily morning staff meetings during the Festival

  • Remain on-call during Festival for emergencies and unexpected changes

  • Contribute to post-Festival wrap-up efforts

  • Complete post- Festival written wrap report and manual


Send a cover letter and resume via email to:
Subject: “frameline42 Operations Assistant Search
Deadline: Apply no later than April 6, 2018. Early applicants encouraged

Applications reviewed on a rolling basis. No phone calls, please.

frameline is an equal opportunity employer and is firmly committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. frameline strictly prohibits discrimination against any employee or applicant for employment because of the individual's race, creed, color, sex, religion, national origin, age, gender identity or expression, sexual orientation, height and weight, disability, marital status, partnership status and any other characteristic protected by law. 

Contact:Storm Lee

Deadline: 04-06-2018

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