Arts Jobs - DetailDevelopment Associate
Area of focus:
The Development Associate serves as the administrative backbone for the Development Team. S/he contributes to the fundraising elements of the Symphony’s Salesforce database, coordinates the acknowledgement process, manages volunteers, and attends all concerts as a representative of the Development Department. S/he is also a major collaborator with the entire Symphony staff to create an amazing patron experience!
Reports to Associate Director of Development. Serves on the Revenue Team.
Database Entry and Maintenance
Lead the entry of all donations and review gift reports to ensure consistent and accurate gift entry across the organization in PatronManager
Lead the entry of projections, relationships, and contact activity for major donors and prospects in PatronManager
Support the updating of records, contact information, event registrations, and other important information in PatronManager
Support the Database Manager by fulfilling basic development needs for PatronManager reports, including contact lists for uses throughout the year, such as direct mail, email, and program books
Gift Processing, Reporting, and Acknowledgements
Manage the acknowledgement process for all gifts
Maintain acknowledgement timing of 72 hours or less
Support the fulfillment of individual donor benefits throughout the year
Maintain and update all donor and volunteer listings in the program book
Provide customer service for patrons via phone, email, and in person
Recruit, coordinate, and schedule volunteers for a variety of tasks in support of all Symphony departments and activities
Create and send volunteer communications via MailChimp campaigns
Coordinate volunteer training in advance and on site as needed
Lead the tracking of volunteer data in PatronManager
Work with Associate Director of Development to plan and implement annual volunteer thank you and recruitment event
Advocate for and consider volunteer needs and viewpoints
Attend all special events
Manage auction and attendee database (Greater Giving) for Oakland Symphony Gala
Create, organize, and update necessary attachments for all grant applications, including board lists, school site lists, work samples, and testimonials/statements of support in conjunction with the Associate Director of Development
Lead the completion of the Symphony’s annual DataArts (formerly California Data Project) profile in collaboration with staff across the organization
Work all concerts, coordinating any volunteer activities
Take notes at all Development Committee Committee Meetings
Some additional night and weekend work required
Other projects and tasks as assigned
Qualified candidates for this position will have a positive outlook, a willingness to jump in to make things happen, and the ability to learn quickly. 1-2 years of development experience preferred. Strong computer skills are required, with knowledge of donor CRM systems a plus. Proficiency in the Microsoft Office Suite and the Google Suite required. Candidates should be organized, efficient, and proactive in creating innovative solutions. Team player mentality is a must! Occasional work on evenings and weekends expected.
Full-time non-exempt position.
Compensation: $20 per hour plus overtime as required and outlined in the 2014 Personnel Manual.
All benefits outlined in the 2014 Personnel Manual apply.
To apply, please submit a cover letter and resume, along with any salary expectations and list of references to Leslie Fay Marks, Development Director, at email@example.com.
Position open until filled.
Address: 1440 Broadway, Suite 405, Oakland CA 94612