California Arts Council

State of California

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Program Assistant (Advancement and Visitor Services)
LUX Art Institute

Encinitas, CA

This part-time position (up to 30 hours/week) supports the education and advancement departments in the implementation of programs and exhibitions at Lux Art Institute. Availability must be flexible as program dates/times are subject to change.  Some Saturday and evening hours will be necessary.


  • Assists with managing advancement database, generation of advancement reports and creation of donor appreciation materials
  • Assists with management of membership program including sending fulfillment materials, acknowledgement and maintenance of membership database
  • Assists with grant research, preparation and follow up
  • Assists with general museum reception and visitor services, meets and greets the general public at the reception desk
  • Provides general information about the museum, exhibits and the community
  • Build and maintain rapport with visitors, members, donors, and media to cater the visitor experience to their needs.
  • Lead the daily operations of the reception desk with a focus on customer service, organization and efficiency, ensuring visitors are attended to professionally and promptly
  • Takes admission and program fees using a Point of Sale system
  • Answers the telephone and fields calls to appropriate staff members
  • Handles and balances cash and related entries
  • Ensures all payment policies and procedures are followed, and record keeping is accurate and timely to maintain financial and data integrity
  • Reports accurate information about planned programs/events
  • Ensure cleanliness and maintenance of general use spaces
  • Serve as a liaison between instructors and the Education Department 
  • Maintain records of visitation and visitor-related revenue and report to key personnel institution wide on a regular basis
  • Work closely with interdepartmental in planning, staffing and implementation of events
  • Coordinate visitor flow with the Lux Liaisons/Education Fellow/Store Coordinator and assist with giving tours, as necessary.


  • Outgoing and organized with excellent written and verbal communication skills
  • Ability to multi-task
  • Strong attention to detail
  • Must have personal transportation
  • Familiarity with Microsoft Office platforms, Adobe Creative Suite and other technological platforms
  • eTapestry experience is a plus
  • Bachelor's degree preferred
  • 1-3 years experience in a customer service environment, preferably in a non-profit setting

The position reports to the advancement department. Other logistical tasks will be assigned on an as-needed basis. 


Deadline: 02-27-2015

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