Arts Jobs - DetailDatabase Administrator - Part-Time
Founded in 1975, California Humanities is the state’s independent, non-profit partner of the National Endowment for the Humanities. Over the last 40 years, the organization has supported thousands of filmmakers, authors, artists, scholars, libraries, museums, universities, and community centers through grants and public programs. With new leadership, a new strategic framework under development, and a strong foundation of grantmaking and programmatic excellence, California Humanities is at an exciting and critical point in its history.
With offices in Oakland and Los Angeles, California Humanities seeks a Database Administrator to provide important organizational support and oversight of its databases to help ensure that the organization is meeting its mission. Specific responsibilities include:
- Leading the continued development and adoption of Salesforce as a usable donor management database.
- Researching, recommending, and implementing a solution for integrating grants management data into Salesforce from MicroEdge GIFTS Alta.
- Managing the integrity of the Salesforce database including customization, development, and de-duplication of records and lists.
- Evaluating and implementing database-related projects.
- Designing, creating, updating, and generating customized mailing lists and database reports across the organization.
- Conducting regular uploads/updates of new contacts.
- Knowledge of bulk loading tools like DemandTools or Apsona
- Knowledge of Action Plans and Nonprofit Starter Pack
- Providing staff technical support for database issues and functionality, and logging and tracking identified system problems through resolution.
- Training staff in database functionality and general report creation and generation.
- Establishing protocols and processes for ongoing data updates.
- Creating and maintaining documentation on Salesforce processes, policies, application configuration and help-related materials.
- Acting as organization’s Salesforce “super user” and keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements.
- Using initiative to improve and customize Salesforce as the organization’s needs evolve.
The ideal candidate will possess the following qualifications:
- A minimum of an Associate’s degree or the equivalent combination of education, training, and experience to perform effectively.
- Demonstrated knowledge of Salesforce user permissions, validation rules, workflow rules, page layouts, custom objects, custom fields, reports, and dashboards, and experience with the Microsoft Office suite of products. Familiarity with Causeview a plus.
- Strong attention to detail, as well as creative problem solving and analytical skills.
- Solid interpersonal communication skills, with ability to motivate others.
- Aptitude and interest in new technology trends and developments.
- Familiarity with the nonprofit sector and working knowledge of basic fundraising and grantmaking principles are a plus.