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Regional Operations Manager
Dramatic Need

South Africa

Regional Operations Manager – South Africa

Dramatic Need is a creative arts charity helping vulnerable children in Africa to build hope and self-belief in the face of conflict, trauma and hardship. Dramatic Need is a UK-registered charity with a South African PBO branch that sends local and international arts professionals to host issue-based workshops in underprivileged and rural communities in South Africa and Rwanda. The charity promotes creative expression as a tool for conflict resolution, social development, gender empowerment and the assimilation of health messages in underprivileged communities.

The Dramatic Need board of Trustees seeks to appoint a dynamic, goal-oriented leader with experience in the arts as our Regional Operations Manager (ROM) for June 2016. Our South African hub is based in the Free State where we need an energized organiser to help us run sustainable, ongoing programmes at our Piet Patsa Community Arts Centre (PPCAC), and to manage our volunteer and school outreach programmes. This is the senior position for the charity in Southern Africa.

The ROM will gain experience in building an organisation from a grass-roots level, working at a competitive global level, leading both professionals and youth from diverse backgrounds, and teaching.

This is an opportunity for a self-motivated, creative arts professional to acquire invaluable in-field experience in the NGO sector at management level.

The ROM must be capable of working independently and in remote areas. This person must align with the vision of Dramatic Need to provide programming for disadvantaged children and youth that is sensitive, progressive and culturally appropriate. Importantly, the ROM must have the skills and personal confidence to build bridges within the community and to retain student membership in order to grow our programmes. While it is imperative that the ROM brings efficient and effective management strategies to increase the productivity of the organisation, they must also be flexible and resilient to sustain the organisation in a rural and sometimes unreliable context.


Drive and organise all programming at the PPCAC:

  • Liaise with local schools to recruit student members

  • Write course content for all classes held at PPCAC, and deliver comprehensive programming plans on an annual basis 

  • Teach weekly workshops based on skill set (either drama, music, visual arts, or dance)
  • Measure/critique the progress of all programmes and their impact on community based issues

  • Maintain building, supplies and food collection in support of programmes
  • Oversee training of 1-2 local teachers in their area of expertise

  • Work to develop creative and dynamic issue-based programming to
  • encourage creativity and enthusiasm at all levels of the organization in South Africa.

​Build and grow community-outreach programmes:

  • Facilitate ongoing partnerships on a national and international level

  • Build community relations at partnering schools through ongoing programming
  • Outreach to farm and outlying schools for monthly workshops

Support foreign and local volunteer art professionals:

  • Maintain correspondence with incoming volunteers

  • Organise details for volunteer accommodation, transport, safety and
  • scheduling with schools in the charity’s two South African bases in Free State and North West Province
  • Train volunteers in basic teaching strategies and assist with cultural acclimatization

  • Provide ongoing emotional and professional support to volunteers daily


  • Assist with UK-based fundraising campaigns

  • Initiate and organise creative regional and local fundraising drives

Recruitment and Marketing:

  • Assist in maintaining our weekly blog, facebook and twitter accounts
  • Outreach to universities and institutions to involve their support/skills in PPCAC programmes
  • Advocate for new volunteers and local guest artists

  • Approach corporations and government entities in South Africa for financial support

Organisational Maintenance:

  • Create and maintain records for funding purposes on: volunteer histories and outcomes, school histories and outcomes, workshop offerings, budget allotment, community relationships and contacts
  • Contribute to Quarterly and Annual Reports

  • Contribute to and assist with comprehensive impact assessment
  • Work with Executive Director to develop annual and long-term plans towards strategic goals
  • Create and adhere to monthly/annual budgets for all aspects of programming and mainteninece at the centre


  • Bachelor’s Degree with 2 years minimum of professional experience in the creative or applied arts, working in complex and challenging contexts; 
  • Experience demonstrating the skills required to fulfill and balance the mixed range of responsibilities outlined above for the Regional Programme Manager; 
  • Proven track record of exceeding goals and evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience and judgment; 
  • Demonstrate minimum 1 year cumulative experience either teaching or working with children/youth in school or NGO contexts; 
  • Demonstrate prior experience requiring community-level engagement;
  • Completely fluent in written and oral English;
  • Working knowledge of excel/powerpoint
  • A valid drivers license
  • Self -initiative and self-discipline.

The Following Would be Advantageous:

  • South African citizen and/or permanent resident; 
  • Experience in trauma or children’s counseling; 
  • Experience/understanding of applied arts as a tool for conflict resolution and personal development
  • Flexibility to teach other arts subjects a plus
  • Regional experience and expertise in South Africa and/or rural African and/or post-conflict contexts; 
  • Working knowledge of Sesotho or Xhosa 
Salary: A regionally competitive ZAR 398,000 (approximately US $27,200/ GBP£19,000) PA based on prior experience and includes on-site, secure, accommodation in private house, all utilities, access to Dramatic Need vehicles and a petrol stipend.

Contract: This is a full-time position offered on a 12-month renewable contract. Completion of the contract terms will be rewarded.

To apply, submit a CV (two page maximum) and motivation letter addressing the experience requirements and why you would be the best person for the job to by GMT 17h00 on May 20 2016. Submit all of your documents in PDF format. 


Deadline: 05-20-2016

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