Arts Jobs - DetailDevelopment Manager
Music@Menlo seeks an enthusiastic, gregarious, and creative individual for the position of Development Manager. Reporting to the Development Director, this position is an integral, frontline member of Music@Menlo’s development department and overall administrative team. This position will manage important areas of the organization’s fundraising operation, including individual giving, corporate and foundation relations, and the invaluable cohort of volunteer home and event hosts. This position will help develop and implement short- and long-term strategies leading to growth in both the donor base and contributed income. The Development Manager will serve as the public’s first point of contact on the phone and in the office, and will play a leading role in communicating Music@Menlo’s values, culture, and unwavering commitment to excellence to the community. This position supervises three summer development interns and is ideal for an energetic, empathetic people-person who would thrive in a fast-paced work environment with a team of fellow dedicated arts administrators.
- Manage all aspects of development communications including various appeals for the annual fund, the annual report, donor newsletters, event invitations, membership benefit fulfillment, web communications, networking
- Manage processing, tracking, reconciling, reporting, and acknowledgement of contributions with great attention to detail
- Maintain patron files and archives of publications and donor communications
- Assist in the cultivation and stewardship of prospects and current donors
- Conduct and document regular research on current and prospective major donors
- Assist in executing Music@Menlo’s annual patron travel program, including coordinating with tour guides, assisting travelers with trip preparation, and providing staff support, as needed
- Manage the festival’s volunteer home host operation, which provides housing for approximately 100 festival artists, seasonal staff, and special guests annually
Corporate and Foundation Relations
- Write and prepare customized corporate and foundation proposals, solicitation materials, acknowledgement letters and reports
- Keep abreast, through active, ongoing research, of trends in institutional giving, both locally and nationally
- Cultivate partnerships with and generate in-kind support from local area businesses
- Manage, train, and mentor three development interns during the summer months, coordinating closely with other intern teams
- Coordinate logistics for quarterly meetings of the advisory board, including document and report preparation, scheduling, room set-up, hospitality, and taking minutes
- Coordinate and help produce public and private development events including post-concert receptions, home concerts, and other special events during the festival season and throughout the year
- Maintain, update, and regularly audit the organization’s donor database, Theatre Manager
- Attend and provide on-site staffing at concerts and private events, as needed
- Assist the patron services team with event ticketing, VIP seating, and patron communications
- Execute fundraising principles and practices as guided by the Development Director
Qualifications: The strongest candidates will demonstrate outstanding skills in interpersonal communications and in tracking many simultaneous projects efficiently and effectively in a highly customer- and service-oriented environment.
- Bachelor’s degree or higher
- Two to three years’ experience in a fast-paced, service-oriented environment, preferably in fundraising for an arts or other nonprofit organization
- Excellent oral, written, and customer service skills; friendly, composed, and client-centered demeanor in person and on the telephone
- Proven track record of working responsively and effectively with people of varied backgrounds, preferences, and communication styles
- Excellent proficiency with Apple computers and MS Office; facility and comfort with email and internet communications and research
- Sound judgment, tact, and diplomacy in responding to a variety of situations and needs, including last-minute contingency situations
- Valid California driver’s license and the ability and willingness to run errands and lift at least 40 pounds
- Energy, availability, and willingness to work evenings, odd hours, and weekends on the occasion of special events and meetings, and for the festival period of mid-July to mid-August annually
- Knowledge of non-profit arts administration, development and communication principles
- Experience working in and maintaining a donor database such as Theatre Manager or Raiser’s Edge, Salesforce, Tessitura, etc.
- Appreciation for and understanding of the performing arts
Position: This is a full-time, benefited, non-exempt position. The successful candidate will be expected to work Monday through Friday as well as periodic evening and weekend hours throughout the year; and extensive evening, weekend, and odd hours between the months of July and August. Because Music@Menlo is a summer festival, extended vacation time will not be possible each year from June 1 to August 31.
Compensation: Competitive salary commensurate with qualifications and experience. Generous benefits package includes medical, vision, and dental insurance, commuter benefits, paid time off, and a 403(b) retirement plan.
To apply: Please send a cover letter, resume, and a list of at least three references to Andrew Bradford, Development Director, at firstname.lastname@example.org or 50 Valparaiso Avenue, Atherton, CA, 94027. Email applications strongly preferred. No phone calls, please. Review of applications will begin immediately and the position will remain open until filled.